Monday, July 12, 2004

Hone your retail skills

Free copy of XP Pro anyone? - The Unofficial Microsoft Weblog -

The title is quite self-explanatory. Not interested in XP Pro? How about 4 Cross Ion pens? A Swiss Army knife? Keyboard and Mouse? There are a number of rewards Microsoft will bribe you with to keep you from selling Palm devices. What am I talking about?

The link takes you to htttp://— a retail training site that introduces you to the features, benefits, key selling points and strategies of a large number of Windows Mobile devices, including a variety of Pocket PCs, Pocket PC Phones, and Smartphones. You take interactive and multiple choice quizzes and a bonus quiz intermittently spread out among flash-based tutorials. Although Greg Scher of "the unnofficial microsoft weblog" says it's easy and takes around 45 minutes, you shouldn't just breeze through the questions.

After completing the entire tutorial and getting earning as many points as I could (enough to get my intended bribe), I realized that I had just learned that all along, I had been selling my Pocket PC in the wrong way, lauding the features I liked and impressed me. So, now I'm more attuned to the needs of my my customers. Wait a minute...

No comments: